OB/GYN Associates of Cookeville
MISSION STATEMENT
Working together to provide the highest quality of care with the appropriate utilization of our resources, while maintaining professionalism
VISION STATEMENT
Superior healthcare individualized to meet the needs of all families in the Upper Cumberland and surrounding regions
CORE VALUES:
- Honest and Ethical relationships established with all employees, patients and business associates
- Respect will be given to all employees, patients and business associates
- Maintain and exercise a Zero-Tolerance for workplace violence, verbal and nonverbal threats and related actions
- Working together with our medical staff and community to provide continuity of care
- Provide a “happy, family oriented” environment for all patients and business associates
- Encourage a “group mentality” with a “help each other” attitude
- Exercise fiscal responsibility
- Maintain confidentiality
YOUR OPINION MATTERS:
- Keep your appointment or cancel whenever possible
- Keep us informed. We need to know when you move, change your address, insurance or telephone numbers
- Be nice and courteous to our staff. Zero-Tolerance policy for violence
- We appreciate suggestions for ways of improvement; let our staff know
- Let us know when we have done well. We want you to leave our office “smiling” and satisfied
